Real FAQs
Strict answers – clear decisions
Yes, trial orders are available for most products, excluding custom-engineered alloys. Please select the “Trial quantity required” option when submitting your RFQ form.
Lead times vary depending on the type of order. Below is an overview of typical processing and delivery times for our main order categories:
- Trial batch orders are typically dispatched within 5 business days from the date of payment receipt.
- Ultra high-purity metals purchase orders are fulfilled within 7–14 business days from the date of advance payment under the main agreement, depending on quantity and destination.
- Custom alloy wire manufacturing orders include a development phase and are scheduled individually based on product complexity, specification, and volume.
Lead time for each custom alloy wire contract is determined jointly with the client and includes both production and quality assurance stages.
Yes, we can arrange logistics and deliver to any international airport specified by the buyer.
Our order processing follows a structured and transparent workflow aligned with Incoterms 2020 practices:
- Client: submits an LOI (Letter of Intent) or RFQ form to Pure Metals.
- Jointly: we clarify and confirm all technical and commercial details of the LOI/RFQ.
- Pure Metals: issues an FCO (Full Corporate Offer). We intentionally skip SCO (Soft Corporate Offer) to streamline the process.
- Client: confirms the FCO and provides proof of funds (BCL or equivalent banking document).
- Optionally: a trial quantity shipment may be arranged under an accelerated procedure, based on a simplified standalone agreement. Upon receipt, the client confirms that the product quality meets the required specifications.
- Pure Metals: drafts the contract and coordinates revisions with the client.
- Both parties: sign the final contract.
- Client: makes a partial advance payment — typically 25% of the total value of the initial product batch.
- Pure Metals: dispatches the goods and provides the transport documentation to the client.
- Client: completes final payment and receives the goods at the destination in accordance with the transport documentation and agreed delivery terms.
Absolutely. Once your RFQ or LOI is agreed upon and the FCO is signed, we’d be happy to arrange a visit to one of our warehouses that best suits your order specifics. If needed, we can also organize self-pickup of your order from the warehouse under the appropriate Incoterms 2020, making the process as smooth and convenient for you as possible.
Yes, we assist with all necessary documentation to help streamline logistics, compliance, and customs clearance — regardless of the products combination or technical specifications in your order.
Yes, every delivery includes a lab certificate to verify product purity and ensure batch-to-batch consistency.